EJPress peer review software is a fully-configurable system that facilitates the peer review process from manuscript submission through acceptance. 5,000+ configuration flags allow eJournalPress to customize the workflow for publications of all sizes with intricate workflows, shared databases, exports to vendors, and manuscript transfer between a single organization's journals.
Each client completes a setup questionnaire to indicate the journal's configuration and terminology preferences. eJournalPress Project Managers work closely with the journal to configure and tailor each site based on questionnaire responses and journal feedback. If a publication wishes to request additional enhancements, eJournalPress can provide custom coding at our standard development rate.
24 hours of consulting time are included in the setup fee for the EJPress system, with 8 hours each allocated for training, configuration, and data loading. The 8 hours of training are generally handled over the course of several weeks while journal staff has access to the pre-live site for testing and approval. Training is handled via Web conference and telephone.
eJournalPress is proud to provide individualized, one-on-one support service for journal staff via phone or email. The journal staff provides first-tier support to authors and reviewers and can escalate issues to the eJournalPress support team as needed.